Cracking the Code: Mastering Critical Thinking for Effective Problem-Solving

(2-day)

 

This groundbreaking training programme has been developed with the understanding that critical thinking is an essential skill required for individuals to effectively navigate the intricacies of modern business environments. By mastering critical thinking, participants will be equipped with the tools to analyse complex issues, evaluate multiple perspectives, and make informed decisions.


 

Who are we looking for?

Trainee / participant characteristics and targeted industries:

  • Team leaders, supervisors, managers, executives.

  • The course target Professionals from corporate sectors, educational institutions, healthcare, government agencies, manufacturing and FMCG

 

 

By the end of the training programme, a participant / trainee should be able to:

  • Explain the importance of critical thinking in problem-solving

  • Interpret and summarize complex information related to a problem

  • Use critical thinking skills to analyze complex problems and identify key issues

  • Apply problem-solving strategies and techniques to develop effective solutions

  • Break down complex problems into smaller parts to identify patterns and relationships

  • Develop and propose innovative solutions to complex problems

 

 

Course Content/Outline

Module 1: Introduction to Critical Thinking

  • The importance of critical thinking in problem-solving

  • Understanding the components of critical thinking

  • Analyzing biases and assumptions

Module 2: Understanding Complex Problems

  • Identifying complex problems and their characteristics

  • Breaking down complex problems into manageable components

  • Analyzing root causes and contributing factors

  • Applying systems thinking to problem analysis

 

Module 3: Identifying Key Issues

  • Differentiating between symptoms and underlying issues

  • Using problem identification techniques such as brainstorming and fishbone diagrams

  • Prioritizing issues based on their impact and urgency

  • Developing problem statements to clearly define the scope of the problem

 

Module 4: Developing Effective Solutions

  • Generating creative solutions through techniques like mind mapping and lateral thinking

  • Assessing feasibility and potential risks of proposed solutions

  • Developing action plans to implement chosen solutions

 

Module 5: Decision-Making Techniques

  • Understanding different decision-making models and techniques

  • Building consensus and managing conflicts in decision-making processes

 

Module 6: Applying Critical Thinking in the Workplace

  • Applying critical thinking in problem-solving scenarios

  • Sustaining a culture of critical thinking in the workplace