DISC profiling for effective communication and behavioural dynamics

(2-day)

 

DISC, a renowned behavioural assessment tool, measures observable behaviour across four dimensions: dominance, influence, steadiness, and compliance. This comprehensive two-day programme delves into the components of DISC, equipping participants with the knowledge and skills to effectively manage personalities in the workplace for enhanced productivity and success. Through experiential learning and assessments, participants gain valuable insights into character dynamics and strategies for optimal management.

 

Who are we looking for?

Trainee / participant characteristics and targeted industries:

  • Managers and supervisors are responsible for leading teams and managing personnel.

  • Human resource professionals are seeking to enhance their understanding of behavioural dynamics in the workplace.

  • Team leaders are interested in improving communication and collaboration within their teams.

  • Professionals in client-facing roles aim to strengthen client relationships through effective communication strategies.

  • Anyone interested in gaining insights into their own behavioural tendencies and learning how to adapt their communication and management styles for improved interpersonal interactions and organisational success.

 
 

By the end of the training programme, a participant / trainee should be able to:

  • Understand the history and significance of DISC in organisational settings.

  • Apply DISC principles to effectively manage and communicate with individuals.

  • Cultivate strong relationships using DISC insights.

  • Utilise DISC to navigate and resolve conflicts in the workplace.

  • Develop a personalised action plan for ongoing professional growth and team performance enhancement.

 
 

Course Content/Outline

Module 1: Understanding DISC and How It Works

  • Explore the history, usage, and value of DISC.

  • Gain insights into the underlying principles of DISC and its application in the workplace.

  • Complete a DISC self-assessment to identify personal behavioural tendencies.

Module 2: DiSC in Managing People

  • Analyse the common patterns of behaviour associated with each DISC dimension.

  • Learn to identify and address conflicts using DISC insights.

  • Develop proficiency in interpreting and responding to DISC language cues.

  • Apply DISC principles to effectively manage and motivate individuals.

Module 3: DiSC in Building Relationships

  • Understand the differences and similarities among various personality types.

  • Explore strategies for leveraging DISC to foster stronger interpersonal connections.

  • Embrace the excitement of uncovering the unknown through DISC analysis.

  • Learn practical techniques for using DISC to build and nurture relationships.

Module 4: DISC in Conflict Resolution

  • Gain insights into managing conflicts effectively based on individual DISC profiles.

  • Develop strategies for moving forward and resolving conflicts with different personalities.

  • Learn to employ DISC principles to promote constructive dialogue and problem-solving.

Module 5: The Moving Forward Plan

  • Review and analyse personal DISC assessment reports.

  • Explore techniques for motivating and managing individuals and teams using DISC principles.

  • Create actionable steps for leveraging DISC to enhance team performance and achieve organisational goals using the SMART Goals framework.